What are your delivery charges?
We charge only realistic postage charges and despatch by Royal Mail.  Postage charges are by weight and start from as little as £1.50.  If you live locally, we are happy to deliver your order personally or you can collect it if you wish.

How long will delivery take?
Most in stock items take between 1 and 3 working days to dispatch.  During busier periods please allow up to 7 working days for orders to be dispatched.

Please allow up to 14 days for delivery before contacting us regarding non-delivery.

My order is urgent can I have it fast tracked?
If you require an item urgently and require a next day delivery then please contact us via email: mail@busyhappypeople.com and we will endeavour to help you where possible.

Do you deliver overseas?
We do deliver overseas and your postage will be calculated according to location once your address details are confirmed at checkout.  We will only deliver overseas to the card payment billing address.  Please email: mail@busyhappypeople.com for any further information.

Have you got a shop we can visit?
Busyhappypeople.com is an online shop and direct sales shop only.  We do exhibit at a range of local events and venues.  Please see the EVENTS page for more information about where we will be over the next few months. However, if there are some products that you would like to view before purchasing then please contact us and we would be happy to arrange a suitable visit or help you plan a party at home.

Do you provide a gift wrapping service?
If you would like your products gift-wrapped then please email: mail@busyhappypeople.com.  We can talk you through the options available.  Our gift-wrapping service is charged at £2.50 and this includes; gift wrap, a tag with your own personal message and a bow.  We will also make sure no invoice/pricing information is included with your order.

Out of Stock Items
The items listed on our website are updated regularly and in stock although some items may be temporarily out of stock.  If this should happen, we will contact you and inform you of the delay and you will have the option to proceed, change or cancel the order.

Any other questions?
If you have any other questions which have not been covered here then please email: mail@busyhappypeople.com or telephone: 01372 452 771.